CareFocusIQ America — Focused on care. Driven by impact. One platform, multiple care solutions.America
🇺🇸 CareFocusIQ USA

The Intelligence & Compliance Platform for America’s Care Economy

Built for the US care ecosystem — connecting care providers, operators, compliance teams, government programs and technology across the full continuum of care.

One platform. America’s care sectors. Federal regulation. State requirements. Operational intelligence.

US national health expenditure reached approximately $5.3 trillion in 2024 — spanning hospital care, physician and clinical services, prescription drugs, nursing and continuing care and home healthcare.

See CareFocusIQ in motion

One platform for every kind of care

A ninety-second look at how CareFocusIQ brings compliance, clinical intelligence and person-centered care together.

Built for America’s care economy

From hospitals and physician groups to home health, hospice, behavioral health, senior living, disability services and community care — CareFocusIQ brings America’s fragmented care ecosystem into one intelligent platform.

Infrastructure for the care economy

The intelligence, operations & compliance platform for America’s care economy

One platform connecting the people, organizations, services, technology and regulatory requirements that make America’s care economy work.

CareFocusIQ is built to help the US care ecosystem operate with greater visibility, coordination, accountability and intelligence — bringing frontline care, clinical information, workforce management, compliance, quality, operations and executive oversight together within one connected platform.

From the person receiving care and the caregiver delivering it, to the nurse, administrator, compliance leader, owner, director, family and wider professional network — CareFocusIQ gives every role the tools and information they need to do their job better.

Helping America’s care economy work better

America’s care ecosystem is enormous and highly complex, spanning skilled nursing, assisted living, home health, hospice, behavioral health, memory care, disability and IDD services, adult day services, community care and many other settings.

CareFocusIQ helps bring this fragmented environment together through one intelligent operating layer. Instead of organizations relying on disconnected systems, spreadsheets, paper records, separate compliance processes and information held in different places, CareFocusIQ creates a connected environment where teams can capture information at the point of care, manage people and services, monitor risk, understand performance and maintain evidence of compliance.

One platform. Multiple care sectors. Every role. One connected intelligence layer.

Every role

From the front line to the boardroom

CareFocusIQ is designed around the people who make care happen.

Care Workers & Direct Support Professionals

Give frontline teams the information they need for each shift, including priorities, care tasks, care notes, observations, medication workflows, incidents and handovers.

Nurses & Clinical Teams

Bring clinical observations, vitals, medication information, assessments and care records together to support better visibility and earlier recognition of change.

Home Health Teams

Enable field staff to access schedules, capture visits and record care from mobile devices, including offline workflows where supported, while concerns can be communicated back to the office.

Team Leaders & Managers

See live priorities, incidents, observations, staffing, quality and outstanding actions from one operational view.

Administrators

Understand the health of the service, monitor compliance activity, manage incidents and mandatory reporting, track training and maintain readiness for regulatory scrutiny.

Compliance & Quality Leaders

See requirements, evidence, gaps, incidents, complaints and improvement priorities in one place — helping organizations stay prepared rather than reacting when a survey arrives.

Owners & Directors

Gain organization-wide visibility across services, with operational, financial, workforce, quality, risk and governance information brought together for informed decision-making.

Built around the people receiving care

Technology should never become more important than the person.

CareFocusIQ is designed to help organizations maintain a person-centered record of care and support, while giving teams the information needed to understand changing needs, preferences, risks, goals and outcomes.

Across different care environments, the platform can support:

Person-centered care plans
Assessments
Daily care documentation
Observations and vital signs
Medication administration records
Behavior and safety plans
Risk information
Capacity and consent documentation
Incident reporting
Outcome tracking
Family communication
Community and independence goals

Give care teams better information so they can provide better-informed support.

Supporting families as part of the care ecosystem

Care does not happen in isolation.

Families and loved ones are often an essential part of an individual’s support network. CareFocusIQ can help organizations keep families better informed through appropriate communication and updates, helping create greater visibility around the person’s care journey.

For families, that can mean greater confidence that important information is being captured, concerns are being communicated and the people supporting their loved one have access to the information they need.

Better connected care can create better connected relationships.

The working toolset

Helping providers deliver safer, more accountable care

CareFocusIQ brings together the operational tools organizations need to manage everyday care delivery.

Point-of-Care Documentation

Capture notes, observations, vitals and care activities where care actually happens.

eMAR & Medication Management

Support medication administration workflows, missed or refused dose alerts and an auditable medication history.

Incidents & Reporting

Record falls, injuries, concerns and other incidents while maintaining a clear organizational trail.

Care Plans & Assessments

Keep person-centered plans and assessments current as needs change.

Workforce, Training & Credentials

Track training, competencies, credentials and relevant workforce requirements.

Compliance & Survey Readiness

Organize documentation and evidence around applicable requirements, helping teams prepare continuously rather than scrambling before a survey.

Dashboards & Command Centre

Bring staffing, compliance, incidents, quality and operational information into a central management view.

Every setting

One intelligence layer across America’s care sectors

CareFocusIQ can adapt its workflows and terminology to different US care environments, including:

Skilled Nursing FacilitiesAssisted LivingHome HealthHospiceMemory CareIDD & Group HomesBehavioral & Mental HealthAdult Day & Community Care

Each sector is different, but the underlying need is the same

  • Know what is happening.
  • Know what needs attention.
  • Know what has been done.
  • Know where the risks are.
  • Know what evidence exists.

From eMAR and early-warning monitoring in skilled nursing to offline home-health documentation, behavior and safety planning in memory care, rights and consent documentation in IDD services, hospice care planning, behavioral-health risk monitoring and adult-day caseload oversight — CareFocusIQ brings that intelligence together.

Turning information into intelligence

Connecting care, compliance & operations

CareFocusIQ is not simply about storing information. It is about turning information into operational intelligence. The platform can help organizations move from:

ReactiveProactive
DisconnectedConnected
Paper-heavyDigitally organized
Unknown riskVisible risk
Scattered evidenceAccessible evidence
Manual oversightIntelligent oversight
Information silosOne operational picture

This creates an environment where leaders can see what is happening across their organization while frontline teams can focus on delivering care.

Connecting the care ecosystem

CareFocusIQ is designed to sit across the wider American care environment — connecting providers, operators, care teams, compliance functions, government programs and the technology that supports care delivery.

Its US-focused framework incorporates areas such as CMS surveys, Conditions of Participation, HIPAA-aware data protection, eMAR and workforce requirements including I-9 / E-Verify, while recognizing that exact regulatory obligations vary by provider type, program and jurisdiction.

The result is a platform designed to help organizations understand their operations within the regulatory environment in which they actually operate.

From data to decisions

Answering the question each person is really asking

Every day, American care organizations generate enormous amounts of information. CareFocusIQ helps turn that information into something useful.

For the caregiver

“What do I need to do now?”

For the nurse

“Is this person changing, and does someone need to act?”

For the manager

“What needs my attention today?”

For the compliance leader

“Where are our gaps and where is our evidence?”

For the administrator

“How healthy is my service?”

For the director

“What is happening across the organization?”

For the family

“Is my loved one being supported and kept informed?”

For the organization

“Are we delivering, managing and governing care effectively?”

The bigger picture

Helping build a stronger US care ecosystem

CareFocusIQ’s ambition is bigger than digitizing individual care tasks. It is about helping create a more connected, informed and accountable American care economy — a care ecosystem where:

Frontline teams have the right information.
Managers can see what needs attention.
Clinical teams can identify important changes.
Families can be better connected.
Organizations can understand their performance.
Compliance teams can maintain evidence.
Leaders can make informed decisions.
People receiving care remain at the centre.

CareFocusIQ brings the intelligence together — so America’s care organizations can focus on what matters most: delivering better-informed, person-centered care.

One platform. Every role. Every care setting. One connected intelligence layer.

CareFocusIQ — helping America’s care economy work smarter, operate with greater visibility and support people with confidence.

CareFocusIQ provides technology and intelligence to support care operations and compliance. It is not a medical device and does not provide legal advice. Regulatory requirements vary by provider type, program and jurisdiction and remain the responsibility of each provider.

The American care ecosystem

One map, from federal government to the front line

CareFocusIQ connects every layer of the US care system — agencies, programs, states and sectors — into a single intelligent platform.

Federal government

U.S. Department of Health & Human Services (HHS)

Federal agencies

CMSCDCFDAHRSASAMHSAACLACFAHRQNIHIHSASPRONCOIGOCRARPA-H

Federal programs

MedicareMedicaidCHIPVA HealthTRICAREACA Marketplace

State layer

50 states + DCState survey agenciesState licensing & Medicaid

Care sectors

Hospitals & health systemsPhysician & clinical servicesSenior & long-term careHome & community-based careBehavioral healthRehabilitation & therapyDisability & I/DD servicesDiagnostics & specialty providersPublic & government-funded care

Intelligence layer

CareFocusIQ USA — Snellville, Georgia
Market scale

America’s 10 largest care & health service markets

These are the principal large-scale US care markets. They are not a definitive ranking — scale differs by expenditure, providers, employment and revenue.

1

Hospitals & health systems

The biggest institutional care market — acute, specialty and rural hospitals.

2

Physician & clinical services

Office-based and specialty physician care across the country.

3

Prescription drugs & pharmacy

Retail, specialty and infusion pharmacy across the care continuum.

4

Nursing & continuing care

Skilled nursing, assisted living and continuing-care communities.

5

Home healthcare

Skilled and non-medical care delivered in the home.

6

Behavioral & mental health

Mental health, substance-use treatment and crisis services.

7

Rehabilitation & therapy

Physical, occupational and speech therapy and outpatient rehab.

8

Diagnostics, labs & imaging

Clinical laboratories, dialysis, imaging and specialty diagnostics.

9

Disability & I/DD services

Community and residential support for people with disabilities.

10

Government-funded & public care

Medicaid, Medicare, VA, IHS and public-health-funded services.

The US care sectors

Explore 64+ US care sectors

From hospitals and physician practices to home health, behavioral health, senior care and disability services — across the full continuum of care. Select a sector to explore how CareFocusIQ supports it.

Hospitals & health systemsPhysician & clinical servicesSenior & long-term careHome & community-based careBehavioral healthRehabilitation & therapyDisability & I/DD servicesDiagnostics & specialty providersPublic & government-funded care

Everything in one platform

Everything CareFocusIQ does for US care providers

One connected system replaces the spreadsheets, folders and separate apps you juggle today — from the first care note to board-level assurance. Here is the full picture.

AI Intelligence Layer

  • Administrator & Operations Copilot
  • Compliance Risk Score
  • Outcome & census predictions
  • Boardroom & Executive Advisor
  • Early Warning Signals
  • Risk Radar

Care Copilot & Point of Care

  • One-tap & voice care notes
  • Point-of-care & offline capture
  • Ask CareFocus search
  • Care plan templates
  • Consent & decision capacity
  • Behavior support plans

Clinical & Nursing

  • eMAR medication pass
  • Nursing observations & vitals
  • AI symptom check & triage
  • Condition pathways
  • Infection control, training & PPE
  • Hospital transfer records

Emotional & Person-Centered Care

  • Good Day Moments
  • Conversation Partner
  • Memory care toolkit
  • Family Connection Hub & digests
  • Activities & engagement
  • Therapy library

Safeguarding & Youth

  • Wellbeing tracker & scores
  • Safeguarding hub
  • AI placement matching
  • Key worker briefings
  • Incident management
  • Mandatory reporting

Specialist Care Packs

  • IDD, autism & behavioral health
  • Hospice & palliative care
  • Complex needs & neuro-rehab
  • Substance use & recovery
  • Home health & personal care
  • Transitions & integration

Daily Operations

  • AI Action Engine & approvals
  • Smart document generator
  • Digital forms & messaging
  • Residents & rooms
  • Referrals & census
  • Renewals & reviews

Business & Workforce

  • Workforce & shift planning
  • HR suite & recruitment
  • Payroll
  • Training pathways & certificates
  • Staff wellbeing pulse
  • Finance, invoicing & billing
  • Maintenance & assets

Platform & Organization

  • Multi-facility organization hub
  • Cross-facility benchmarking
  • Board & Governance Pack
  • Report Studio & custom builder
  • AI marketplace
  • 40+ vendor integrations
  • Microsoft 365 intelligence

Survey & Compliance

  • Survey Ready & rehearsal
  • Multi-agency survey command
  • Report analyzers & fixers
  • Regulatory returns
  • Audit-ready evidence room
  • HIE & FHIR interoperability

Trust & Security

  • Data security posture (HIPAA)
  • Role-based access & MFA
  • Surveyor access & record history
  • Family S.A.F.E & Trust badges
  • Region & compliance mode
  • Secure by design
Built around every role

The right tools for every person in your service

From the carer on the floor to the owner in the boardroom, CareFocusIQ shows each person exactly the tools they need — in plain US terms. Here’s what the platform does for each role.

Care Worker

Hands-on care, every shift.

  • See today’s tasks in priority order so nothing slips on a busy shift.
  • Record care by speaking — one-tap notes and point-of-care capture on a phone.
  • Run a safe medication pass and report a fall or concern in minutes.

Senior Carer / Team Leader

Leading the shift, supporting the team.

  • Steer the whole shift from one screen of live priorities.
  • Oversee observations and early-warning scores across the floor.
  • Make sure every incident and keyworker task is handled before handover.

Nurse

Clinical care and medicines, joined up.

  • Track vitals and early-warning scores so deterioration is caught early.
  • Manage every prescription safely with interaction and allergy checks.
  • Share a standards-based clinical record with hospitals and health information exchanges.

Home Health Aide

Care delivered in people’s own homes.

  • Your visits and each person’s needs for the day, in order.
  • Log care at the door on a phone — even with no signal, it syncs later.
  • Flag a concern from someone’s home and the office is told straight away.

Administrator

Running the service day to day.

  • The health of your whole service on one screen — what’s green, what’s not.
  • A live CMS survey readiness score against every question you’ll be asked.
  • Track incidents, safeguarding, mandatory reporting and training in one place.

Owner / Director

The whole organisation at a glance.

  • A boardroom view of performance, risk and finances across every service.
  • Occupancy, income and cash flow — clear enough to act on.
  • A governance pack generated for your next board meeting.

Compliance / Quality Lead

Keeping the service safe and ready.

  • Every requirement, its status and the gaps spelled out — CMS survey readiness at a glance.
  • Prove HIPAA-aware data protection with live evidence.
  • Turn incidents and complaints into a prioritised improvement plan.

Find your role

Tell us what you do and we’ll build your personal home screen in under a minute.

Explore CareFocusIQ
Every feature, mapped to your sector

The full power of the platform, for the way you work

CareFocusIQ adapts its language, modules and workflows to the exact kind of service you run. Whatever US sector you operate in, the capabilities below are ready on day one.

Skilled nursing facilities (SNF)

Aides document care at the bedside and the eMAR guides every medication pass, flagging missed or refused doses. Early-warning scores catch residents starting to decline, and your administrator watches a live CMS survey-readiness score.

A day with CareFocusIQ

  1. 1Morning handoff briefs the team on overnight changes and today’s priorities.
  2. 2At the cart, the eMAR guides each medication pass and flags any missed or refused dose.
  3. 3Vitals and early-warning scores are captured at the bedside; a decline alerts the nurse.
  4. 4The administrator reviews a live CMS survey-readiness score with evidence already in place.

The benefit: Cleaner MAR records, earlier clinical escalation, and survey evidence ready on demand.

Assisted living

Staff capture care at the point of delivery, keep each resident’s service plan current, and manage occupancy and incidents together in one place.

A day with CareFocusIQ

  1. 1Staff open the day to each resident’s current service plan.
  2. 2Care is captured at the point of delivery, not from memory at shift end.
  3. 3Occupancy and incidents are managed together in one place.
  4. 4Handover leaves nothing slipping between shifts.

The benefit: Accurate records, filled units, and nothing slipping between shifts.

Home health agencies

Field staff capture each visit on a phone — even offline — while scheduling and routing are handled for them and families get updates automatically.

A day with CareFocusIQ

  1. 1Field staff open the day’s schedule and optimized routes on their phone.
  2. 2Each visit is captured at the point of care — even offline, syncing later.
  3. 3Concerns route back to the office immediately.
  4. 4Families get automatic updates after each visit.

The benefit: Dependable visit documentation, efficient routes, and reassured families.

Memory care communities

Caregivers follow person-centered routines and behavior support plans, with wandering and safety plans built in, and keep families closely informed.

A day with CareFocusIQ

  1. 1Caregivers begin the shift with each resident’s person-centered routine.
  2. 2Behavior and wandering/safety plans guide the day and prompt the team.
  3. 3Changes are recorded as they happen, at the point of care.
  4. 4Families stay closely informed throughout.

The benefit: Calmer, safer days for residents and peace of mind for families.

Group homes (IDD)

Direct support professionals follow each person’s behavior support plan, track goals and skills, and record capacity and consent properly.

A day with CareFocusIQ

  1. 1DSPs start with each person’s behavior support plan and goals for the day.
  2. 2Support and skill progress are recorded through the day.
  3. 3Capacity and consent decisions are documented properly.
  4. 4Each person’s rights stay protected in the record.

The benefit: Consistent support toward independence with the person’s rights protected.

Hospice

Teams keep advance care plans, POLST and DNR decisions to hand, track symptoms and comfort, and communicate compassionately with families.

A day with CareFocusIQ

  1. 1Advance care plans, POLST and DNR decisions are open at the bedside.
  2. 2Symptoms and comfort are tracked continuously, not only at set rounds.
  3. 3The team communicates compassionately with families at every change.
  4. 4The patient’s wishes are honored on every shift.

The benefit: The patient’s wishes are honored and comfort is never overlooked.

Behavioral & mental health

Staff track risk and early-warning signals, follow each person’s safety and crisis plan, and record recognised outcome measures over time.

A day with CareFocusIQ

  1. 1Each shift opens with the person’s risk picture and their crisis plan.
  2. 2Early-warning signals are tracked as staff observe them.
  3. 3The team is prompted to act before a crisis develops.
  4. 4Outcome measures build clear evidence of progress over time.

The benefit: Earlier crisis prevention and clear evidence of progress.

Adult day & community care

Staff log attendance and care, work through condition pathways, record observations, and keep oversight of the whole caseload.

A day with CareFocusIQ

  1. 1Staff log attendance and care as participants arrive.
  2. 2Condition pathways guide the day for each person.
  3. 3Observations are recorded at each contact.
  4. 4Oversight of the whole caseload stays clear at all times.

The benefit: Coordinated care and a clear picture of every participant.

One platform, every sector — the same intelligence layer underneath, tuned to the people you support and the standards you’re held to.

How care workers use this in the US

The working toolset, in US terms

CareFocusIQ is one working platform used by front-line staff, managers and administrators every day. Sign in from any American care setting and the platform automatically adapts its terminology to US practice — surveys, Conditions of Participation, eMAR, HIPAA and I-9 / E-Verify — so the language matches how your teams already work.

Point-of-care & care notes

Front-line staff record care at the point of delivery — daily notes, observations, vitals and shift handovers — from a phone, tablet or workstation.

eMAR & medication passes

Electronic medication administration records guide each medication pass, flag missed or refused doses and keep an auditable medication history.

Incidents & mandatory reporting

Log incidents, falls and injuries, capture abuse-prevention concerns and route mandatory reports to the right people with a clear trail.

Care plans & assessments

Build person-centered care plans and resident and patient assessments that stay current as needs change.

Training, credentials & HR

Track licensure, certifications and competencies, and manage hiring checks such as background screening and I-9 / E-Verify.

Survey & Conditions of Participation readiness

Keep documentation organised so teams stay ready for CMS surveys and Conditions of Participation — instead of scrambling before an inspection.

Data security (HIPAA-aware)

A HIPAA-aware operating layer with access controls, audit logging and a documented security posture across the platform.

Command center & dashboards

Managers and administrators see real-time operational dashboards — staffing, compliance, incidents and quality — in one command center.

The platform provides technology and intelligence to support compliance. Specific requirements vary by provider type, program and jurisdiction, and remain the responsibility of each provider.

US government health & care

The federal agencies & programs that shape US care

CareFocusIQ maps the US Department of Health & Human Services agencies and the major federal programs that fund and regulate care.

US care regulatory intelligence

Federal regulation, tracked in one place

A structured view of the federal rules that shape US care operations. Requirements vary by provider type, program and jurisdiction.

Our US presence

CareFocusIQ USA

CareFocusIQ maintains a genuine operating presence in Snellville, Georgia, with the platform owned by TSRI Innovation AI.

Serving the US care and health services market across all 50 states.

Snellville, Georgia | USA

3685 Hewatt Court

Snellville, GA 30039, USA

Platform owned by

TSRI Innovation AI logo

TSRI Innovation AI

CareFocusIQ understands the American care system

One platform for America’s care sectors, federal regulation, state requirements and operational intelligence.

CareFocusIQ provides technology and intelligence to support care operations and compliance. It is not a medical device and does not provide legal advice. Regulatory requirements vary by provider type, program and jurisdiction, and remain the responsibility of each provider.