care.
Skilled nursing, assisted living, home health, group homes and community-based services — CareFocusIQ keeps every visit, note, medication and survey perfectly in sync, then reads what's happening now to tell your team the exact next best action — all mapped to CMS and your state's requirements.
One operating system · every care sector
See CareFocusIQ in action
One intelligent platform for every kind of care
A quick look at how CareFocusIQ supports your team on every shift — across care, compliance and operations.
What type of care do you provide?
Tell us your role, your country and your service — and we’ll take you straight to the version of CareFocusIQ built around your day, with the right regulations and tools already in place.
More than software. An operating system for your business.
Most care systems just store records. CareFocusIQ runs the whole operation, thinks ahead of your team, and is measured on one thing — a stronger, more profitable, better-rated business.
One command centre for the whole business
Census, referrals and CRM, recruitment, HR, payroll, finance, marketing and survey readiness for CMS and accreditation — connected in one place, so you finally see the whole picture instead of ten disconnected systems.
Tells you the next best action
The AI reads your live data, predicts what is about to go wrong and recommends exactly what to do — with the dollars-and-cents impact attached. Not another dashboard to interpret; decisions, made for you.
Grows the bottom line
Higher census, lower agency and recruitment spend, fewer compliance failures and better Five-Star ratings — CareFocusIQ is built to move the numbers that decide whether your business thrives.
It finds the money you're leaving on the table
Every morning, CareFocusIQ scans your whole operation and hands your team a short list of the highest-value moves — each one quantified in dollars. This is what an AI operating system looks like in practice.
Yesterday you lost $4,200 in potential revenue — 3 enquiries went un-actioned for over 48 hours.
Next best action
Assign an owner to each enquiry now and auto-chase within 2 hours.
Agency spend at Willow Unit is trending $6,800 over budget this month.
Next best action
Move 4 night shifts to available bank staff this week.
Occupancy will dip to 86% in 3 weeks — 2 planned discharges and a thin enquiry pipeline.
Next best action
Prioritise 5 warm enquiries and fast-track their assessments.
Two carers at Cedar Lodge are flight-risks — rising overtime and sickness pattern.
Next best action
Schedule 1:1s and rebalance the rota before they resign.
Illustrative examples. CareFocusIQ generates these from your own live data every day.
One platform for every care sector
CareFocusIQ isn't built for one type of service — it adapts its language, modules and workflows to the exact sector you work in. Explore how it supports each industry below.
Children's Residential Homes
Registered homes providing 24/7 residential care for children and young people who cannot live with their families.
Inspection-ready records, daily logs, safeguarding, key-worker briefings and statutory care planning — all in one place.
The right tools for every person in your service
From the carer on the floor to the owner in the boardroom, CareFocusIQ shows each person exactly the tools they need — in plain US terms. Here’s what the platform does for each role.
Care Worker
Hands-on care, every shift.
- See today’s tasks in priority order so nothing slips on a busy shift.
- Record care by speaking — one-tap notes and point-of-care capture on a phone.
- Run a safe medication pass and report a fall or concern in minutes.
Senior Carer / Team Leader
Leading the shift, supporting the team.
- Steer the whole shift from one screen of live priorities.
- Oversee observations and early-warning scores across the floor.
- Make sure every incident and keyworker task is handled before handover.
Nurse
Clinical care and medicines, joined up.
- Track vitals and early-warning scores so deterioration is caught early.
- Manage every prescription safely with interaction and allergy checks.
- Share a standards-based clinical record with hospitals and health information exchanges.
Home Health Aide
Care delivered in people’s own homes.
- Your visits and each person’s needs for the day, in order.
- Log care at the door on a phone — even with no signal, it syncs later.
- Flag a concern from someone’s home and the office is told straight away.
Administrator
Running the service day to day.
- The health of your whole service on one screen — what’s green, what’s not.
- A live CMS survey readiness score against every question you’ll be asked.
- Track incidents, safeguarding, mandatory reporting and training in one place.
Owner / Director
The whole organisation at a glance.
- A boardroom view of performance, risk and finances across every service.
- Occupancy, income and cash flow — clear enough to act on.
- A governance pack generated for your next board meeting.
Compliance / Quality Lead
Keeping the service safe and ready.
- Every requirement, its status and the gaps spelled out — CMS survey readiness at a glance.
- Prove HIPAA-aware data protection with live evidence.
- Turn incidents and complaints into a prioritised improvement plan.
The full power of the platform, for the way you work
CareFocusIQ adapts its language, modules and workflows to the exact kind of service you run. Whatever US sector you operate in, the capabilities below are ready on day one.
Skilled nursing facilities (SNF)
Aides document care at the bedside and the eMAR guides every medication pass, flagging missed or refused doses. Early-warning scores catch residents starting to decline, and your administrator watches a live CMS survey-readiness score.
A day with CareFocusIQ
- 1Morning handoff briefs the team on overnight changes and today’s priorities.
- 2At the cart, the eMAR guides each medication pass and flags any missed or refused dose.
- 3Vitals and early-warning scores are captured at the bedside; a decline alerts the nurse.
- 4The administrator reviews a live CMS survey-readiness score with evidence already in place.
The benefit: Cleaner MAR records, earlier clinical escalation, and survey evidence ready on demand.
Assisted living
Staff capture care at the point of delivery, keep each resident’s service plan current, and manage occupancy and incidents together in one place.
A day with CareFocusIQ
- 1Staff open the day to each resident’s current service plan.
- 2Care is captured at the point of delivery, not from memory at shift end.
- 3Occupancy and incidents are managed together in one place.
- 4Handover leaves nothing slipping between shifts.
The benefit: Accurate records, filled units, and nothing slipping between shifts.
Home health agencies
Field staff capture each visit on a phone — even offline — while scheduling and routing are handled for them and families get updates automatically.
A day with CareFocusIQ
- 1Field staff open the day’s schedule and optimized routes on their phone.
- 2Each visit is captured at the point of care — even offline, syncing later.
- 3Concerns route back to the office immediately.
- 4Families get automatic updates after each visit.
The benefit: Dependable visit documentation, efficient routes, and reassured families.
Memory care communities
Caregivers follow person-centered routines and behavior support plans, with wandering and safety plans built in, and keep families closely informed.
A day with CareFocusIQ
- 1Caregivers begin the shift with each resident’s person-centered routine.
- 2Behavior and wandering/safety plans guide the day and prompt the team.
- 3Changes are recorded as they happen, at the point of care.
- 4Families stay closely informed throughout.
The benefit: Calmer, safer days for residents and peace of mind for families.
Group homes (IDD)
Direct support professionals follow each person’s behavior support plan, track goals and skills, and record capacity and consent properly.
A day with CareFocusIQ
- 1DSPs start with each person’s behavior support plan and goals for the day.
- 2Support and skill progress are recorded through the day.
- 3Capacity and consent decisions are documented properly.
- 4Each person’s rights stay protected in the record.
The benefit: Consistent support toward independence with the person’s rights protected.
Hospice
Teams keep advance care plans, POLST and DNR decisions to hand, track symptoms and comfort, and communicate compassionately with families.
A day with CareFocusIQ
- 1Advance care plans, POLST and DNR decisions are open at the bedside.
- 2Symptoms and comfort are tracked continuously, not only at set rounds.
- 3The team communicates compassionately with families at every change.
- 4The patient’s wishes are honored on every shift.
The benefit: The patient’s wishes are honored and comfort is never overlooked.
Behavioral & mental health
Staff track risk and early-warning signals, follow each person’s safety and crisis plan, and record recognised outcome measures over time.
A day with CareFocusIQ
- 1Each shift opens with the person’s risk picture and their crisis plan.
- 2Early-warning signals are tracked as staff observe them.
- 3The team is prompted to act before a crisis develops.
- 4Outcome measures build clear evidence of progress over time.
The benefit: Earlier crisis prevention and clear evidence of progress.
Adult day & community care
Staff log attendance and care, work through condition pathways, record observations, and keep oversight of the whole caseload.
A day with CareFocusIQ
- 1Staff log attendance and care as participants arrive.
- 2Condition pathways guide the day for each person.
- 3Observations are recorded at each contact.
- 4Oversight of the whole caseload stays clear at all times.
The benefit: Coordinated care and a clear picture of every participant.
One platform, every sector — the same intelligence layer underneath, tuned to the people you support and the standards you’re held to.
Every part of your business, on one operating system
From the front line to the boardroom — every function shares one live source of truth, so intelligence flows everywhere and nothing falls through the cracks.
AI Intelligence Layer
The brain of the platform — it watches your data, predicts what is coming and tells your team what to do next.
Tap any tool to see what it does and how it helps
What it is
An AI assistant that answers plain-English questions about your service and drafts the next action.
How it helps your organisation
Managers get answers in seconds instead of digging through spreadsheets, so decisions happen faster.
See it in action
One platform. Every kind of care.
Watch how CareFocusIQ brings every department, every workflow, and every compliance requirement together on a single operating system.
The AI that runs quietly behind every decision
Not bolt-on chat — a genuine operating system that understands your business, predicts what is coming, and drives the actions that protect revenue and quality.
Ask your business anything.
A streaming AI assistant that knows your live data — occupancy, staff, incidents, compliance and finance. Ask “where are we losing money?” or “which homes need attention?” in plain English and get an answer grounded in your own numbers, with the next best action ready to go.
- Answers grounded in your real data
- Drafts actions, plans and documents
- Explainable, source-linked reasoning
3 residents flagged. Margaret T. is highest risk — 2 near-misses logged and a new sedative started Tuesday.
Stop problems before they cost you.
Weak-signal detection continuously scans for emerging risks — staff about to leave, occupancy dips, wellbeing decline, compliance drift — and surfaces them early with an automatic mitigation plan and the cost of doing nothing.
- Predicts risk weeks ahead
- Automatic mitigation plans
- Prioritised by financial impact
A CEO briefing, every morning.
Owner-level clarity across every home — performance, risk, finance and quality — distilled into what changed, what it means for the P&L, and where to focus today. Explainable reasoning you can trust and share with your board, investors and inspectors.
- Whole-group performance & P&L view
- Benchmarking, trends & forecasts
- Board- and inspector-ready evidence
Extend your platform in clicks.
A growing marketplace of AI modules and integrations — connect 40+ vendors, import data from files, and switch on specialist packs tailored to your sector and the people you support.
- Modular AI capabilities
- 40+ vendor integrations
- Sector-specific packs
Every AI feature, explained in one place
See a plain-English breakdown of every AI capability on the platform — what each one does and how it helps your organisation — without clicking through page after page. Or download the complete guide as a PDF to share with your team.
Less admin, more time for people
Three simple, phone-friendly tools that take the paperwork off your carers’ shoulders — gathered in one place so they’re always a tap away.
Jot a note in seconds
One-Tap Care Notes
Carers tap a few friendly options or simply speak, and a warm, professional care note is written for them — no typing paragraphs at the end of a busy shift.
- Tap-to-build or voice
- Reads naturally
- Saved to the right resident
Find anything, instantly
Ask CareFocus
Type what you’re looking for in plain English — a resident, a note, a medication, an incident — and jump straight to it. No menus to hunt through.
- Plain-English search
- Answers from live data
- Straight to the record
Never miss a visit
Appointments
Every GP visit, hospital appointment and care review in one gentle place — see what’s coming up, and record how each one went.
- Upcoming at a glance
- Add in seconds
- Note how it went
All three live together in the Care Operations Copilot — so a carer never has to go hunting mid-shift.
Three hubs. Everyone lands where they work.
Carers, managers and directors each get their own self-contained hub. Every tool that role needs lives inside it — so nobody has to learn a menu, and nobody gets lost mid-shift.
Carer Portal
One calm screen for the whole shift
Carers sign in and land straight in their own portal. Everything they need for the shift lives inside it — no menus to learn, no hunting between screens.
- Clock in and out on the door, kept completely separate from signing in
- Log care in seconds — food, fluids, personal care, mood, sleep
- Medication round with a clear signature trail
- Resident case files, tasks, handover notes and team messages
- Rota, holiday requests and the policies they need to read
- An “All tools” button opens every carer tool without ever leaving the portal
Manager Hub
What needs you today, in one place
Managers open the hub and immediately see what needs a decision — not a wall of data. Everything they sign off, chase or review is one tap away inside the hub.
- An attention list: unreviewed incidents, overdue actions, pending leave, clock-in exceptions
- AI-suggested care plan updates to approve or reject — the manager stays in charge
- Staff, rota, compliance, training and supervision in one hub
- Safeguarding, incidents, medication oversight and early warnings
- Reports, documents and forms without leaving the hub
Director Hub
Organisation, service, person — in three clicks
Owners and directors get the whole picture across every service, then drill down to a single service and a single person without changing screens.
- Organisation-wide quality, safety, workforce and occupancy at a glance
- Compare services side by side and spot the outlier early
- Financial view: fees, occupancy and cost pressure in plain numbers
- Risk radar and early warnings before a problem becomes an incident
- Board-ready reports produced from live records, not spreadsheets
And underneath it all
The things you should never have to think about — because they simply work.
Location-verified clock in / out
Staff clock in from the home, not the car park. Anything outside the boundary is flagged for a manager to review — and it never affects how they sign in to the app.
Every company sealed off
Each organisation only ever sees its own homes, staff and residents. There is no shared list, no cross-over and no way to look sideways into another provider.
You land where you work
Carers, managers, regional managers and directors each open to their own hub with only the tools their role needs — no training on “where things live”.
Commercial control room
For the platform owner: manage each company’s contract, pricing, user allowance and branding from one secure portal.
Self-contained by design
Each hub carries its own navigation and back button. Once someone is in their hub they can finish their entire job without dropping back to a side menu.
Nothing quietly slips
Reviews and expiries step up as they approach — 30 days, 14 days, 7 days, due, then overdue — so renewals surface long before an inspector finds them.
Caring for hearts, not just health
Great care is about how people feel — comforted, connected and truly known. These tools help your team look after emotional wellbeing, all gathered together in one gentle place.
Capture the little joys
Good Day Moments
A quick, happy way to record the moments that made someone smile — a favourite song, a visit, a good laugh — so the whole team can share in them.
- Snap a moment in seconds
- Warm, positive record
- Shared with the family
A friendly chat, anytime
Conversation Partner
A gentle AI companion that can chat, reminisce and keep someone company — especially comforting in the quiet moments when a familiar face is not nearby.
- Kind, patient conversation
- Remembers what matters
- Eases loneliness
Comfort in confusion
Dementia Care
Reminiscence, calming activities and companion tools designed for people living with dementia — bringing familiarity, reassurance and calm.
- Reminiscence & memories
- Calming activities
- Reassuring & familiar
Keep families close
Family Connection Hub
Keep relatives gently in the loop with updates, photos and two-way messages — so families feel connected even when they cannot be there in person.
- Share updates & photos
- Two-way messaging
- Peace of mind for families
Meaningful things to do
Activities & Engagement
Plan and record the activities that bring purpose and pleasure — from music and crafts to gentle outings — matched to what each person enjoys.
- Plan engaging activities
- Track who took part
- Tailored to interests
The person behind the care
Comfort & Life Story
A gentle profile of what soothes and connects each person, alongside the story of their life — so every carer sees the whole person, not just their needs.
- What comforts each person
- Their history & passions
- On every resident profile
All gathered in one Emotional Care home screen — so person-centred care is never an afterthought.
A therapy library grounded in the evidence
A curated collection of well-established, research-led therapeutic approaches — with ready-made session ideas your team can plan, deliver and record, so meaningful activity is always within reach.
Remembering together
Reminiscence Therapy
Guided prompts, memory boxes and life-story cues that gently invite people to revisit cherished moments — a widely-recognised, evidence-based approach to comfort and connection.
- Ready-made memory prompts
- Links to each life story
- Record how it went
The power of a favourite song
Music Therapy
Personalised playlists and singalong ideas built around the songs that matter to each person — one of the most researched non-pharmacological ways to lift mood and ease agitation.
- Personalised playlists
- Singalong & session ideas
- Note the response
Express without words
Art & Creative Therapy
Structured painting, crafting and making activities that give people a gentle, wordless way to express themselves — with step-by-step guidance your team can follow.
- Guided creative sessions
- Adaptable to ability
- Celebrate what they make
Calm through the senses
Sensory Stimulation
Multi-sensory ideas — touch, scent, light and sound — drawn from well-established sensory approaches, designed to soothe, reassure and reduce distress.
- Soothing sensory ideas
- Great for advanced dementia
- Track what calms best
Move a little, feel a lot
Movement & Gentle Exercise
Chair-based routines, gentle stretches and balance activities grounded in recognised guidance — keeping bodies moving and spirits lifted, whatever someone’s mobility.
- Chair-based routines
- Matched to mobility
- Encourage daily movement
The joy of growing things
Nature & Horticultural Therapy
Gardening, planting and time-with-nature activities inspired by widely-studied horticultural therapy — a calming, purposeful way to spend time indoors or out.
- Indoor & outdoor ideas
- Purposeful & calming
- Record who took part
Every approach here draws on widely-recognised, evidence-based practice in person-centred care — made simple to plan and record, right alongside everything else.
Blue Detox — First Responder Wellbeing
The people who protect us carry a heavy load. Blue Detox is a gentle, exposure-informed wellbeing space built for emergency service workers and first responders — helping teams notice the early signs of strain, build healthy recovery habits and know where to turn for support.
- A private, self-reported wellbeing check-in tuned to frontline pressures
- Plain-language guidance on rest, recovery and resilience
- Clear signposting to the right support — never a diagnosis
Blue Detox supports awareness and self-care only. It is not a medical device and does not provide diagnosis or treatment.
Notice the strain early
A quick, confidential self-check that helps responders spot the build-up before it becomes burnout.
Reset & recover
Simple, practical habits for sleep, decompression and getting back to baseline after tough shifts.
Never alone
Warm signposting to peer support, occupational health and the right helplines when it matters.
Private by design
Wellbeing check-ins stay with the individual — awareness and support, not surveillance.
A real look inside the resident record
Everything your team needs for one person — their care plan, health record, personal goals and incident reporting — in one calm, joined-up place.
Eleanor Hughes
Mobility & Falls
ActiveWalk with frame; two carers for transfers. Falls sensor mat overnight.
Nutrition & Hydration
ActiveFortified diet, food chart maintained, encourage fluids hourly.
Personal Care
ActivePrompt and assist each morning, promoting independence.
Social & Activities
Under ReviewEncourage afternoon activities; weekly music session.
Let inspectors audit you — without setting foot on site.
When an inspection or audit is due, generate one secure, time-limited access code. Send it to your regulator or auditor and they log in remotely to review your records — read-only, fully logged, and revocable in a single click. No frantic paperwork, no site visit, no data ever leaving your control.
One-click code
Generate a secure access code and link in seconds.
Time-limited
Choose 7, 14 or 30-day expiry — access ends automatically.
Read-only
Inspectors see everything, change nothing.
Revoke anytime
Kill access instantly; every view is logged.
Access code
CFQ-7291-AX
Ready for CMS survey and accreditation — every single day
CareFocusIQ keeps your evidence survey-ready around the clock — ready for a surveyor who arrives unannounced, any day, in any care sector. The AI writes your mock-survey self-assessment, spots the deficiencies before a surveyor does, and hands you one secure evidence pack — mapped to CMS Requirements of Participation, F-Tags and your state licensing rules.
Skilled nursing & long-term care
CMS survey-ready
Everything mapped to the CMS Requirements of Participation and F-Tags — so you always know where you stand and what to fix first.
- Survey Ready dashboard — a live view of your evidence against CMS Requirements of Participation
- F-Tag Scorecard — AI-scored against the CMS survey protocol, with deficiencies ranked
- Plan of Correction Builder — turn a 2567 citation into a clear, evidence-backed POC
- Records Transformer — instantly tidy messy clinical notes into survey-grade records
- Five-Star Insight — see how staffing, quality measures & survey results drive your rating
Assisted living, home health & community
Accreditation-ready
Aligned to The Joint Commission, CHAP and ACHC standards — with a live evidence room and automatic review reminders, so nothing is ever missed.
- Accreditation Command — one calm place to run the whole survey day
- Standards Scorecard — AI self-assessment with a ready-made corrective action plan
- Client Outcomes Tracker — evidence progress and impact for every client
- Admission Assurance — assess, risk-rate and evidence every admission decision
- Evidence Data Room — survey binder plus automatic care-plan & assessment reminders
One secure evidence room
All your survey evidence in one place — share it read-only with a single link.
Never miss a deadline
Automatic reminders before every care-plan review, assessment and re-certification.
The AI does the writing
Mock-survey self-assessments, plans of correction and responses drafted from your live data.
Built around the US regulators & accreditors that matter
From CMS and your state survey agency to Care Compare, HIPAA and national accreditation — CareFocusIQ maps your evidence to each one.
Federal
Centers for Medicare & Medicaid Services
Conditions & Requirements of Participation
State
State Survey Agencies
Annual, complaint & re-certification surveys with F-Tags
Federal
Care Compare (Five-Star)
Five-Star Quality Rating System
Federal
OIG & SAM.gov screening
Exclusion list, SAM.gov & state abuse / nurse-aide registries
Federal
HIPAA (HHS Office for Civil Rights)
Privacy & Security Rules with Business Associate Agreements
Accreditation
The Joint Commission
Accreditation standards for health & aging services
Accreditation
CHAP & ACHC
Home health, hospice & community accreditation
Regulator and accreditation names and marks are the property of their respective bodies and are shown to indicate the frameworks CareFocusIQ supports.
Paperwork, transformed
The evenings spent writing reports. The dread of a messy care record an inspector might read. Watch the tools that take all of it off your shoulders — then try one on your own record.
How CareFocusIQ solves it
Five high-value AI capabilities that address the underlying operational pain — connecting data, automating admin, and giving leaders real-time visibility.
Administrative Automation
AI drafts reports, care plans, letters and summaries — freeing hours every day.
Operational Dashboards
A single live view of occupancy, staffing, compliance, finances and incidents.
Predictive Analytics
Forecast shortages, occupancy and risks weeks ahead — act before problems hit.
Workflow Orchestration
Link admissions, referrals, HR and compliance into one flow — no more manual handoffs.
Knowledge Assistants
Find policies, procedures and guidance in seconds — no more searching through folders.
20+ Care Sectors Covered
From care homes, children's services and supported living to home care, hospices, mental health, GP and community health — every sector's problems mapped.
Traditional care software records the past. CareFocusIQ runs your future.
Most platforms are single-sector digital logbooks — they store what already happened. CareFocusIQ is the AI operating system that predicts what's next, recommends the next best action, and works across every care sector you operate in.
Traditional care software
- Built for one sector only (e.g. children’s homes)
- Digital record-keeping — you still do the thinking
- Reports on what already happened
- Manager-focused admin tool
- No forecasting, no financial intelligence
- Inspectors must visit in person or you export files
CareFocusIQ
- 20+ sectors in one platform — grow into any of them
- AI that predicts risk and recommends the next best action
- Forecasts occupancy, staffing and cash weeks ahead
- Owner & CEO command centre across every home
- Financial intelligence — grows occupancy, cuts agency spend
- Remote inspector portal — audits happen without a site visit
Comparison reflects typical single-sector care record-keeping platforms.
Proof, not promises
Enterprise-grade security, standards-aligned compliance and real outcomes from the care teams who run on CareFocusIQ.
Built for compliance from the ground up
CareFocusIQ is engineered around the security and regulatory standards that matter to care providers across the United States.
CareFocusIQ is designed and built to align with these standards. Badges indicate the frameworks the platform supports, not third-party certification or endorsement.
“It stopped feeling like software and started feeling like a member of the leadership team. We spotted an occupancy dip weeks before it would have hit us.”
“The remote inspector portal alone changed how we prepare for inspection. Read-only, time-limited, fully logged — our auditor loved it.”
“Finally one platform across our adult homes and supported living. The AI actually tells us what to do next, not just what happened.”
Representative outcomes from care providers using CareFocusIQ.
See it run on your numbers
Book a personalised walkthrough, or start your 7-day free trial today.
The digital operating layer for social care
CareFocusIQ is an AI-powered care operating platform that brings together resident care, workforce management, compliance, family engagement, wellbeing insights and predictive analytics into a single platform — so everything works from the same trusted data.
It's a place where carers, managers, families, commissioners, and — where appropriate — health partners each have tools tailored to them, all built on one shared, secure foundation.
Our story
This platform operating system was inspired by developers from our parent company, www.innovationai.ai, with family who are in the care system — and who realised that the right amount of care, and the right tools to administer adequate care, were and still are lacking.
Recognising that carers need tools to make their jobs easier with less admin — but also that care goes beyond the physical — we built CareFocusIQ around a simple belief: emotional care matters just as much, and it is something every person deserves.
Carers & support workers
Less admin, guided daily tasks and one-tap notes — so more time goes to people, not paperwork.
Managers & operators
A live view of care quality, staffing and compliance across every home, with alerts before things slip.
Families
Warm, timely updates and a window into the wellbeing of the people they love.
Commissioners & councils
Clear evidence of outcomes, spend and safety — the assurance a strategic partner is expected to provide.
Health partners
Where appropriate, shared context and safe interoperability so care joins up around each person.
Built to be a strategic platform, not just another app
We believe success in social care technology comes down to four things — the reasons councils and large providers can trust us with the care of the people who matter most.
Evidence of impact
Measurable improvements in outcomes, safety and efficiency that stand up to scrutiny.
Excellent implementation
Thoughtful onboarding and support so teams adopt it happily — from day one, not eventually.
Security & governance
Robust data protection and information governance built in, not bolted on.
A model that scales
Commercially designed to grow with you — from a single home to a national organisation.
Security and compliance you can build on
Care data is some of the most sensitive there is. We hold it to the standards the sector expects — with strong data protection, information governance and security woven through everything we build.
HIPAA
Compliant by designProtected health information handled securely and lawfully.
HITECH
Built inLeast-privilege access, encryption and breach-notification rules.
SOC 2
Working towardsAligning to the trust services security criteria.
ISO 27001
In progressBuilding towards certified information security management.
Business continuity
In placeBackups, resilience and tested recovery processes.
Accessibility (WCAG 2.2 AA)
Aligned toDesigned to be usable by everyone, on any device.
Clinical safety
ManagedSafety-managed for clinical features that need it.
Interoperability (FHIR)
SupportedReady to exchange data safely with health systems.
These badges reflect our security and governance commitments and how we design the platform. Items marked “in progress” or “working towards” are formal certifications we are actively pursuing; we'll display the official certification marks once they are awarded. We're always happy to share more detail on request.
Live in days, not months
A guided path from raw records to an intelligent, audit-ready operation.
Connect your data
Import residents, staff and records, or integrate 40+ systems and Microsoft 365 in minutes.
AI builds intelligence
CareFocusIQ maps your home into a live knowledge graph and starts surfacing insight instantly.
Act with confidence
Copilot drafts actions, documents and plans — your team approves and gets on with care.
Prove compliance
Inspector mode turns everyday work into audit-ready, explainable evidence on demand.
Already have systems in place? Keep them.
CareFocusIQ connects to the care software, rotas, finance and Microsoft 365 tools you already run — then adds one AI layer that reads across all of it. Any system that can export a spreadsheet works from day one, with 40+ named systems in the catalogue.
- Works with any system via export
- Live Microsoft 365 connection
- Direct connections switched on for you
- Ask across all your data in plain English
Don’t see yours? If it exports a spreadsheet, CareFocusIQ can read it — and we’ll add it to the catalogue for you.
Pricing that fits every care organisation
From a single independent home to a national provider, there's a plan that fits — a flat monthly platform fee from just $199, with unlimited users and beds and no per-head metering. Every paid plan starts with a 7-day free trial, then bills automatically.
For a single small or independent home
Essentials
Everything a small service needs to run safely and stay inspection-ready.
Flat fee · unlimited users & beds
- Live operations dashboard & occupancy
- Residents, rooms & placement management
- Incident logging & safeguarding tracking
- Care notes (voice & text)
- Compliance tracker & secure document storage
- Staff rota, absence & training records
- Standard reports & exports
7-day free trial · then $199/mo · cancel anytime
For an established, growing service
Professional
Adds the everyday AI that cuts admin and gives time back to carers.
Flat fee · unlimited users & beds
- Everything in Essentials
- AI Copilot & AI Actions across records
- Ask CareFocus & one-tap care notes
- Digital forms & communication hub
- Activities & maintenance management
- Family engagement portal
- Priority email & chat support
7-day free trial · then $599/mo · cancel anytime
For multi-service providers scaling with confidence
Enterprise
The full AI intelligence layer, safeguarding and multi-home tooling.
Flat fee · unlimited users & beds
- Everything in Professional
- AI Predictions & Early Warnings
- Knowledge Graph intelligence
- Placement matching & Key Worker AI
- Multi-home group analytics
- Remote inspector / audit access
- Priority support with SLA
7-day free trial · then $1,699/mo · cancel anytime
For large groups & local-authority frameworks
Enterprise Plus
A tailored deployment with executive oversight and full integration.
Tailored to your group
- Everything in Enterprise
- Executive Command Centre & AI Advisor
- Group-wide forecasting & benchmarking
- Immigration & asylum casework
- AI Marketplace & custom integrations
- Microsoft 365 & data integrations
- Dedicated success manager & custom SLAs
White-label & Partner Programme
For consultancies, group operators & technology partners
Offer an AI-powered care platform to your own clients, under your own brand — with partner margins and a dedicated success team behind you.
- Your brand, logo, colours & custom domain
- Care Sector Explorer — a built-in prospect database of real care organisations, verified live against official public registers, with their owners & directors, and each care home’s latest regulatory rating shown where applicable
- Partner / reseller pricing & margins
- Multi-client management console
- Co-branded onboarding & training materials
- Roadmap input & early access to new features
- Dedicated partner success manager
All prices in USD and exclude applicable sales tax. Secure payments handled by Stripe.
Run your care business on an operating system built to grow it
Join the owners and operators using CareFocusIQ to lift occupancy, cut agency spend, raise their ratings and make faster, more profitable decisions.
One platform · every US care setting
CareFocusIQ is built and owned by TSRI Innovation AI, with dedicated US operations serving skilled nursing, assisted living, home health, hospice and community-based providers — fully tuned to CMS, state survey agencies, HIPAA and national accreditation.
United States
North American operations
- Operating entity
- TSRI Innovation AI — USA
- Who we serve
- Skilled nursing, assisted living, home health, hospice & community-based services
- Regulators & frameworks
- CMS · State Survey Agencies · Care Compare · OIG / SAM.gov · HIPAA · TJC · CHAP / ACHC
TSRI Innovation AI
Parent company and technology owner of CareFocusIQ — investing in AI for regulated care across the United States.
Built for United States and every care setting we serve
CareFocusIQ is purpose-built for US providers — the language, regulators and tailored tools are all tuned to skilled nursing, assisted living, home health, hospice and community-based care across the United States.
6 capabilities designed specifically for your regulators and workflows.
CMS Survey Readiness
Prepare for state survey against the CMS Conditions of Participation, with F-Tag aware action tracking.
Accreditation & Payers
Evidence for Joint Commission, CHAP, ACHC and payer contracting alongside the Five-Star rating.
Assisted Living & HCBS readiness
State assisted-living licensing and Home & Community-Based Services settings-rule readiness.
MDS 3.0 / OASIS-E alignment
Care planning framed around the US standardised assessments for skilled nursing and home health.
Screening & Exclusions (OIG / SAM)
Background screening against the OIG exclusion list, SAM.gov and state abuse / nurse-aide registries.
HIPAA data-security posture
HIPAA Privacy & Security Rule posture with Business Associate Agreement support.
The core platform every provider gets, worded automatically for your country.
Inspection-Ready / Survey-Ready score
A single readiness score that automatically reads as “inspection ready” (UK) or “survey ready” (US).
AI report analyser
Upload any regulator report and get an instant strengths, risks and action breakdown — for either market.
Care plans & daily records
Person-centred planning and daily notes — worded as “care records” (UK) or “clinical records” (US).
eMAR medication rounds
Electronic medication administration — “MAR chart” (UK) or “eMAR” aligned to CMS medication rules (US).
Dementia & wellbeing suite
Resident wellbeing, dementia support and emotional-care tools for every service type.
HR suite & training matrix
Staff records, mandatory-training matrix, supervisions and appraisals for either market.
Data security posture & compliance crosswalk
One security dashboard that maps data-protection controls to their HIPAA equivalents.
Board & Governance Pack
Board-ready governance pack, benchmarking and custom report builder for either regulator.
My Wellbeing & Wellbeing Support
Confidential staff wellbeing check-ins and self-serve support, signposting to region-correct helplines.
Team Wellbeing Insights
De-identified, privacy-protected team wellbeing trends for managers.
Built to align with each regulator’s survey framework
The platform is designed around what surveyors look for — capturing the audit trails, dated records, completed actions and outcome evidence that help providers demonstrate oversight and stay survey-ready against CMS and state requirements.
Centers for Medicare & Medicaid Services (CMS)
Federal
Conditions of Participation & Requirements of Participation
State Survey Agencies
State
Annual, complaint & re-certification surveys with F-Tags
Care Compare (Five-Star)
Federal
Five-Star Quality Rating System
OIG & SAM.gov screening
Federal
Exclusion list, SAM.gov & state abuse / nurse-aide registries
HIPAA (HHS Office for Civil Rights)
Federal
Privacy & Security Rules with Business Associate Agreements
The Joint Commission
Accreditation
Accreditation standards for health & aging services
CHAP & ACHC
Accreditation
Home health, hospice & community accreditation
CareFocusIQ is an independent software platform. Regulator names and framework references are used descriptively to identify the standards the platform is designed to help providers evidence. All names and marks remain the property of their respective owners. CareFocusIQ is not endorsed, certified, accredited by or affiliated with any regulator, and is not itself a registered care provider.
Bring Your Improvement Programme Together
One connected view.
See what's failing.
See what's been fixed.
See who is responsible.
See what evidence has been collected.
And see what still needs attention — before your regulator does.